Our People Are Our Strength

Five simple words drive our success and define the foundation of our business – unconventional, responsive, dedicated, growing and accurate. Do you strive to better yourself and others? How about working towards a common goal? If your personal values align with ours, you may be a good fit to join our team. With over $1.61 billion in assets, we’re one of the fastest growing banks in Minnesota over the past two decades.

We are always willing to hear from those who might be interested in future employment opportunities at Bridgewater Bank. For inquiries, please email hr@bwbmn.com.

Description

As an Account Executive, you’ll provide a professional banking experience by offering clients solutions to meet their individual banking needs.

Responsibilities 

  • Opens, renews and redeems all types of deposit accounts
  • Orders checks, ATM/debit cards
  • Responds to online requests for bill payments, ACH, wire transfers, etc.
  • Acts as back-up to Client Specialist as needed
  • Ensures clients are aware of the products and services available to them and promotes BWB specialty products (remote deposit, online bill-pay, mobile banking, etc.)
  • Develop and cultivate long-term client relationships to ensure sales growth and customer retention
  • Makes monthly calls to welcome new clients and follow up on previous requests
  • Maintains an understanding of security policies and procedures
  • Provides input and suggestions for new service and product ideas
  • Adheres to bank’s policies, procedures, security requirements, and government regulations

Qualifications 

  • 2+ Years retail banking experience
  • Superior customer service skills
  • Proven sales and business development skills
  • Knowledge of ITI, EZ Teller, and currency management
  • Excellent written, verbal, and interpersonal communication skills

Description

The Business Services Specialist is responsible for providing high-level customer service, technical support, and problem resolution to clients and bank staff as it relates to the Business Services products, as well as assist the department with risk management and working knowledge of the products’ functionality.

Responsibilities 

  • Assist with incoming calls and emails regarding cash management products including Business Online and Mobile Banking, ACH Origination, Remote Deposit Capture, Mobile Capture, Online Wire Services, Positive Pay and Business Bill Pay
  • Provide clients and bank staff with responsive support and accurate service
  • Assist in the setup of new products or modifications to existing services, ensuring proper product usage and standards are met and maintained
  • Prepare, review, and scan required documentation associated with product setups and/or account additions
  • Assist with the preparation of annual reviews for Business Services’ clients and necessary due diligence associated
  • Perform other duties as assigned or needed

Qualifications 

  • 2+ years related cash management experience
  • Superior customer services skills
  • Excellent organizational, written, and interpersonal communication skills
  • Exceptional time-management skills with the ability to multi-task and prioritize efficiently to ensure critical deadlines are met
  • Ability to identify and resolve problems effectively
  • Strong attention to detail
  • Knowledge of Cash Management products
  • Knowledge of Fiserv software preferred

Bridgewater Bank will not sponsor applicants for work visas.

Description

As a Client Specialist, you’ll serve as the face of the bank as well as the initial contact for clients. The Client Specialist provides general office support while maintaining a welcoming, professional environment.

Responsibilities 

  • Accurately processes routine financial transactions including check cashing, deposits, withdrawals, transfers, and loan payments
  • Completes client requests such as wires, online banking assistance, and check ordering promptly
  • Balances assigned cash drawer in accordance with Bank procedures
  • Ensures all required documentation is completed for all transactions
  • Greet all clients and answer phone calls to ensure a positive client experience
  • Sort and distribute mail
  • Maintain conference rooms and kitchen and ensure adequate supplies are available
  • Scans and processes  teller work throughout the day
  • Assists with scanning of documentation into  internal Accu Systems
  • Adhere to the bank’s policies, procedures, security requirements and government regulations including (but not limited to) BSA
  • Participate in on-going training to enhance knowledge of banking and keep abreast of new and/or changes in regulations
  • Positively represents the bank in all interactions with clients, coworkers, and vendors

Qualifications 

  • Outstanding interpersonal and communication skills
  • Professional and friendly demeanor
  • Proficient with Microsoft Word, Excel, Outlook and PowerPoint
  • Knowledge of ITI and EZ Teller a plus
  • College degree preferred but not required

We are always interested in speaking with experienced lenders with a background in commercial lending.  Please apply online or email hr@bwbmn.com with questions.

Description

The Director of Business Services promotes the cash management suite of products and services to clients and prospects as well as ensures internal staff are aware of features, benefits, and can properly identify referral opportunities.

Responsibilities 

  • Identify and develop Business Services/ deposit sales opportunities while acting on and closing all leads generated internally and externally from lenders and various delivery channels
  • Attend regular pipeline meetings and periodic loan committee meetings
  • Conducts client/prospect needs analysis
  • Acts as lead business development representative for Business Services prospects and proposal issuance
  • Follows up with clients and internal stakeholders to ensure proper implementation regarding all applicable documentation and necessary paperwork for proper compliance
  • Develops proposed service solutions/sales presentations to assist businesses and organizations to make efficient use of products and services
  • Emphasis on deposit generation and banking services including: ACH, Online Wire Origination, Remote Deposit, Corporate Credit Cards, Merchant Card Processing, Positive Pay, as well as Checking and Savings accounts
  • Duties: 80% support of Business Services referral activity, 20% new relationship generation

Qualifications 

  • Bachelor’s degree in business or related field and 5+ years of banking experience, preferably cash management
  • Proven sales and business development skills
  • Exceptional business acumen and relationship management skills
  • Strong financial management skills and operational expertise
  • Excellent written, verbal, and interpersonal communication skills
  • Demonstrated ability to handle various types of client inquiries
  • Must be able to work independently and coordinate effectively in a team environment
  • Knowledge of key vendors a plus: Fiserv, Jack Henry, third parties, etc.

Apply here

Description

As an Executive Assistant, you’ll report directly to the CEO and the COO while providing executive support in a one-on-one working relationship to both the CEO and COO, serving as the primary point of contact for internal and external constituencies, and overseeing special projects. In this role, you must be creative and enjoy working within an entrepreneurial environment that is mission-driven, results-driven and community oriented.
Responsibilities 
  • Completes a broad variety of administrative tasks for the CEO and COO including but not limited to: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
  • Plans, coordinates and ensures the CEO and COO’s schedule is followed and respected.
  • Provides a bridge for smooth communication between the CEO and COO’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
  • Works closely and effectively with the CEO and COO and to ensure both are well informed of upcoming commitments and responsibilities, following up appropriately.
  • Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the CEO and COO, some of which may have organizational impact.
  • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO and COO’s ability to effectively lead the company.
  • Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
  • Maintains discretion and confidentiality in relationships with all employees and board members
  • Assists in coordinating the agenda of senior leadership team meetings and off-sites, and all staff meetings

Qualifications

  • Bachelor’s degree preferred
  • Strong work tenure: five to 10 years of experience supporting C-Level Executives
  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.
  • Exceptional organizational skills excellent attention to detail
  • Strong interpersonal skills and the ability to build relationships at all levels
  • Expert-level written and verbal communication skills
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Emotional maturity
  • Highly resourceful team-player, with the ability to also be extremely effective independently
  • Proven ability to handle confidential information with discretion
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
  • Forward looking thinker, who actively seeks opportunities and proposes solutions

Apply here

Description 

As a Loan Support Specialist, you’ll perform a variety of functions associated with the origination of new loans and service existing loans, ensuring that loan documentation is accurate and in compliance with laws and regulations.

Responsibilities 

  • Order and/or file appropriate reports which may include title search, title work, flood certificates, surveys or other due diligence information from various sources and prepare reports and/correspondence as appropriate.
  • Administer the loan booking process on core and document imagining software, includes new loans and modifications.
  • Proactively monitor compliance tracking system to ensure lien is recorded timely this includes insurance and real estate tax monitoring.
  • Manage internal/external requests and financial transactions within the term of the loan documentation, bank policies and procedures. Includes draws, payments, wire transfers, payoffs, and collateral releases.
  • Resource for Lenders, Loan Administrators, clients and outside agencies by performing a variety of customer service activities including responding to requests, researching discrepancies and resolving issues.
  • Manage or maintain Loan Participation portfolio, general ledger accounts, flood related compliance audits and logs, Letter of Credit Log and other daily, month or quarterly reports as assigned.
  • Monitor payment and correspondence related to real estate taxes and insurance including REO properties, as assigned.
  • Manage, monitor and/or report activity related to denied/not approved loans, as assigned.

Qualifications 

  • 2-4 years of Commercial and Consumer loan processing and/or documentation experience
  • Strong oral and written communication skills
  • High attention to detail and in-depth knowledge of rules, regulations and policies relating to loan documentation
  • Bachelors degree preferred

Bridgewater Bank will not sponsor applicants for work visas.

Apply Here

Description 

The Operations Risk Specialist provides support to the Operations department to ensure that daily risk monitoring & operational tasks are processed accurately and in compliance with bank policies and procedures.

Responsibilities 

  • Review & administration of transactions covered by REG E
  • Investigate & process POS/ATM Disputes in accordance with REG E via Client Central
  • Balancing of POS/ATM & EFT General Ledger Accounts
  • Daily review of transaction monitoring reports
  • Monitor reports & review accounts suspected of kiting
  • Daily review of Remote Deposit and Mobile Deposit activity exceeding limit thresholds
  • Fulfill and submit information and/or documents for summons & subpoena requests
  • Management of suspicious/fraudulent activity tracking & processing
  • Work with clients and employees to resolve research requests and troubleshoot issues, questions etc.
  • Assist in development and revisions of Deposit Operations tasks and procedures
  • Back up miscellaneous Deposit Operations tasks as needed

 

Qualifications 

  • 3+ years of related banking experience
  • Knowledge of Fiserv software and its ancillary products preferred
  • Proficiency with Microsoft Office (Excel, PowerPoint, Word, Access, etc.)
  • Attention to detail and excellent communication skills
  • Familiar with Regulation E, EFT dispute process and anomaly detection software

Bridgewater Bank will not sponsor applicants for work visas.

Apply Here

Description 

This role will provide support for the SharePoint environment and help identify improvement opportunities across business units.

Responsibilities 

  • Design and develop content management, records management, workflows, and business intelligence solutions using SharePoint
  • Work with business units to translate business needs into SharePoint solutions
  • Design and develop apps that take advantage of standard web technologies
  • Integrate O365 products, workflows, and solutions into the SharePoint environment
  • Design the SharePoint and custom solution architectures
  • Manage project risks and escalate incidents to the team as necessary
  • Develop reports utilizing SharePoint business intelligence features.
  • Collect and analyze metrics to improve business’s processes and efforts
  • Develop and promote best practices for usage, operations, and development
  • Train site administrators and users and users on SharePoint best practices

Qualifications 

  • 1-3 years of experience developing, designing, building and maintaining SharePoint collaboration sites
  • Ability to manage and organize multiple projects
  • Strong organizational skills and the ability to balance and prioritize work
  • Excellent written, verbal, and interpersonal communication skills

Bridgewater Bank will not sponsor applicants for work visas.

Apply Here

Description 

Working as a liaison between the business units and information technology, the role will oversee the design, architecture and implementation of SharePoint.

Responsibilities 

  • Maintain the overall standards for SharePoint and its related integration
  • Determine best practices for creation of sites, site collections, and content databases
  • Utilize in-depth understanding of the capabilities of SharePoint templates, site and list templates, web parts development, workflow and content management
  • Determine search architecture and design continuity
  • Integrate O365 products, workflows, and solutions into the SharePoint environment
  • Provide the appropriate level of business analysis and business process to assist various levels of the organization in leveraging the most effective methods of SharePoint to support their activities
  • Translate business/user requirements into functional requirements, development specifications and test cases
  • Determine strategy for business intelligence in SharePoint
  • Create SharePoint roles document
  • Determine the processes and created feedback/suggestion mechanism for site enhancements
  • Develop training process

    Qualifications 
  • 3+ years of experience in SharePoint
  • Experience working with cross functional teams
  • Solid understanding of SharePoint functionality, windows operating system, IIS, and Microsoft SQL Server
  • Experience in content management and web design
  • Excellent written, verbal, and interpersonal communication skills

    Bridgewater Bank will not sponsor applicants for work visas.

Apply Here